FREQUENTLY ASKED QUESTIONS
If your question is not answered below, please contact us.
SIZING
When ordering, please follow the sizing chart listed with each product. Our costumes are made from 4 way stretch spandex and stretch mesh.
RETURNS
Returns are accepted on costumes that are unworn and posted within one week of delivery. Return shipping fees will be covered by the buyer. If there is a problem with your costume, please contact us quickly, so we can try to resolve the issue. Exchanges can be made if the costume is still in stock. Check with us to see if the size you would like is still available, before beginning the exchange process.
SHIPPING
DO YOU STOCK EXTENDED SIZES?
Shipping fees are included in all purchases delivering to the continental US. International shipping is an additional cost on the purchase. Shipping can be upgraded with an additional cost if the costume is needed quickly. Expected shipping times are as following: Of course, we can't control delays from the shipping company.
As we grow our business, we will be offering size S and M. Our hope is to add XS and L in the future. If you would like a costume in a size not currently offered, please reach out to us and we can see if it's possible to do a remake.
DO YOU SELL GIFT CARDS?
Similarly to sizes, as our business starts out we are only able to offer limited color choices for mesh. However, once a costume is purchased, there is the option to dye the mesh OR take a trick from the ballet and blend your foundation onto the mesh for a nice match. We hope to offer mesh in more tones in the future!
WILL THAT MESH MATCH MY SKIN TONE?
Yes! If you want to purchase a gift card, click here. All gift cards are digital and do not expire.
HOW DO I CLEAN MY COSTUME?
Costumes should be hand washed in cold water. Hang to dry.
DO YOU TAKE CUSTOM ORDERS?
Generally no. We produce costumes that inspire us! Our designs are ones we'd like to wear if given the chance and we are really hyped to have others perform in the designs we bring to life. However, if you would like to request a specific costume in a particular size that was not originally offered or in mesh for a different skin tone we will generally be happy to accommodate. We want every one to have the option to feel confident in their costumes so please contact us or send us a dm on insta.